Grid Title
Change Language

The Elastic Digital Privacy Policy

Elastic Digital Pty Ltd and its subsidiaries and affiliates (together "Elastic Digital", "us", "we" or "our") respects your privacy. The information below explains why we collect information from you and what we do with that information. This privacy policy ("Privacy Policy") applies to all information supplied to Elastic Digital, including via this website.

Purpose of Collection

We collect personal information about you for the purpose of providing you with information on our services. This may also include:-

  • Notifying you about changes or news about our services;
  • Sending you information on related Elastic Digital services;
  • Asking your opinion to help us improve our services.

We only ask for information that is necessary for the purposes outlined in this policy.

Direct Marketing

If you register with our Grid website we may send you information about changes to our services or other Elastic Digital services we feel may interest you.

You may opt-out of these communications at any time by sending an email to and we will remove you from our e-mailing list. You can alternatively unsubscribe from receiving email communications by clicking the "Unsubscribe" link featured within each of our emails. Instructions on how to remove yourself securely from our email list can be found at the end of every email you receive from us.

What information do we collect about you?

We may collect information about you directly or indirectly from your use of our websites and online services.

The personal data that we collect may include:

  • contact details, such as your name, title, company/organisation name, e-mail address, telephone and fax numbers, and physical address;
  • information about your company and job position;
  • your preferences with respect to e-mail marketing; and
  • feedback from you about our products and services (including our websites).

You are not required to provide this information. We may use this information throughout Elastic Digital, including within its subsidiaries and affiliates worldwide.


Elastic Digital collects all personal information directly from you with your permission. By submitting your personal data to Elastic Digital, you hereby consent to this transfer of your personal information.

We will not sell, rent, share, trade or give away any information we hold about you to anyone outside Elastic Digital. We will only disclose personal information if required to do so by law and only after contacting you.

Storage & Protection

Elastic Digital is headquartered in Australia and has an affiliate, Elastic Digital, Inc, in the U.S. Personal data collected on our websites may be stored, transferred and processed within the United States or Australia or any other country in which Elastic Digital or its subsidiaries, affiliates, or joint ventures maintain facilities.

By submitting personal data and choosing to use our website(s), you agree to such transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

All information you provide to us is stored in a secure operating environment with 256 bit encoding. The server itself is in a secure facility, protected on a 24 hour basis.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

As required by applicable data protection legislation we follow strict security procedures and take appropriate measures to ensure that your information is not disclosed to a third party or other unauthorised personnel without your permission.


A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number.

Temporary cookies are only installed on your machine to allow us to keep the session alive for the period of time you’re visiting a campaign website. Session cookies remain in the cookie file of your browser until you leave the applicable campaign website. We do not store any personal information in this cookie, nor do we use it to profile or monitor any further website activity.

We do not place cookies on your computers or your end-customers’ computers.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site. You can read more about our use of cookies at All About Cookies.

IP Address

We may use your IP address to help diagnose problems with our server and to administer our web site.

Accuracy of your personal information

You have the right to access or request a copy of the personal information held about you by Elastic Digital. If you would like a copy of some or all of the personal information we hold about you, please email write to us at: Elastic Digital Pty Ltd, Suite 108, 59 Great Buckingham Street Redfern NSW 2017 Sydney, Australia; or phone us on: + 612 8396 5700.


Our sites contain links to other sites but we are not responsible for the privacy practices or the content of such web sites. The inclusion of hyperlinks to such web sites does not imply any endorsement of the material on such web sites or any association with their operators.


Our business changes constantly and our Privacy Policy may also change from time to time. You should check our website frequently to see recent changes, however, we will never materially change our policies and practices to make them less protective of personal information collected in the past without your prior consent. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you.

This Privacy Policy was last updated on 23 August 2011.

Contacting Elastic Digital about Privacy

If you have any questions about our privacy statement, the information we have collected from you online, the practices of this site, or your dealings with this web site, please contact us:

Postal Address

Elastic Digital Pty Ltd
Suite 108, 59 Great Buckingham Street
Redfern NSW 2017
Sydney, Australia

ABN: 72 092 238 018
ACN: 092 238 018

+61 2 8396-5700

+61 2 8399-3601

Email Address